The Design of Everyday Things
Eén van de absolute bestsellers in user experience design. Vanuit een cognitieve invalshoek wordt het ontwerp van dingen in onze dagelijkse omgeving uiteengerafeld. Hoe het ontwerp en de verschijningsvormen van bijvoorbeeld kranen, deuren, auto's en thermostaten het gedrag en gebruik bepaalt. Volgens velen die het boek hebben gelezen verandert het voor altijd je kijk op (het ontwerp van) de dingen om ons heen. Verplicht kost dus voor ontwerpers.
Even the smartest among us can feel inept as we fail to figure out which light switch or oven burner to turn on, or whether to push, pull, or slide a door. The fault lies in product design that ignore the needs of users and the principles of cognitive psychology. A bestseller in the United States, this bible on the cognitive aspects of design contains examples of both good and bad design and simple rules that designers can use to improve the usability of objects as diverse as cars, computers, doors, and telephones.
Donald A. Norman is cofounder of the Nielsen Norman Group, an executive consulting firm that helps companies produce human-centered products and services. Norman is also Professor of Computer Science at Northwestern University. Norman serves as advisor and board member to numerous companies in high technology and consumer products and to non-profit organizations in the area of policy and education.
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